FAQs
General FAQ's
Please visit the and log in with your NetID and Password. Follow the steps to easily add money to your account with a credit card (Visa, MasterCard, Discover, American Express only). There are no fees to add value to your account using a credit card.
Yes, you can use Digital Bay Card to print at the printers Touchless Printing located around the campus
If you lose your Bay Card we recommend deactivating your Bay Card account by logging into the Website. Please click here for directions for deactivating. Deactivating your Bay Card will put a freeze on your account and will not be able to be used.
If the card was lost, a replacement fee of $10.00 will be charged and a new card issued. No replacement fee will be charged if the card has been reported as stolen to University Police and you are able to show proof.
Flex Dollars purchased through Chartwells
For more information please visit:
Flex Dollars that are required through a housing meal plan for housing residents. Only housing residents have mandatory flex.
For more information please visit the Student Housing Website
There are two ways to check your balances.
- By logging into the OnceWeb Bay Card website.
- By logging into the Bay Card mobile app. Click Here
Users can unregister a mobile phone using the mobile app or by calling the Bay Card Office.
Please click here for instructions.
If you have any further questions please visit the library.